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Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
If you’re tired of cold toilet seats, messy bathrooms, and constant paper waste, the HOROW Artistic Bidet Toilet might be the upgrade you’ve been waiting for. This smart toilet combines a powerful 1000-gram MaP flush with a built-in bidet, heated seat, auto open/close lid, and deodorization – all in one sleek, ADA-compliant package. In this horow t38p review,horow t38p review and rating,is horow t38p worth buying,horow t38p review pros cons,horow t38p review honest opinion,horow t38p review verdict, we’ll share our hands-on experience after three weeks of daily use to help you decide if this toilet is worth the investment.
We all want a bathroom that feels both luxurious and practical. But finding a smart toilet that doesn’t break the bank while offering genuine comfort and cleaning performance is tough. The HOROW T38P promises to deliver all that and more. In our horow t38p review, we’ll cover everything from unboxing and installation to real-world flush power and bidet comfort. By the end, you’ll know if this is the right toilet for your home.
This is a one-piece smart toilet with a built-in bidet that offers multiple cleaning modes, a heated seat, warm water, and an automatic lid. It’s designed for people who value hygiene, comfort, and convenience. The toilet features an elongated bowl at ADA chair height (17.2 inches), making it easier to sit and stand – perfect for seniors or anyone with mobility issues. HOROW is a brand that integrates product development, production, sales, and service for kitchen and bathroom products. They emphasize quality inspections, lifetime troubleshooting, and 24/7 technical support. The T38P model sits at the top of their smart toilet lineup, combining a 1000-gram MaP flush score with advanced bidet features. For more about the brand, you can visit HOROW’s official site.
In this horow t38p review and rating, we focus on real-world performance, not just specs. Our testing reveals whether this toilet truly delivers on its promises of powerful flushing, efficient cleaning, and a soothing bidet experience.

| Specification | Value |
|---|---|
| Color | White Bidet Toilet |
| Material | Ceramic bowl / Polypropylene seat |
| Weight | 52.62 kg (116 lbs) |
| Installation | Floor Mounted |
| Dimensions | Rough-in: 12 inches (standard); overall length ~28 inches |
| Power Supply | 110V/60Hz (plug-in) |
| Warm Water Heater | Instant, 100W motor |
| Flush System | Siphonic, dual-flush: 0.9 / 1.32 GPF |
| Water Paths | Separate for flushing and bidet (filtered water only) |
| Bidet Controls | Side panel + remote control included |
The T38P’s combination of features makes it a strong contender in the smart bathroom market. If you’re is horow t38p worth buying depends on your priorities – comfort, cleanliness, and convenience are all here.

When the box arrived, we were impressed by the heavy-duty packaging. Inside we found:
One thing missing is the foam refill – it’s sold separately. Also, the battery backup pack is not included; you can contact HOROW if needed. Overall, the unboxing experience was clean and everything felt premium. This initial look set a positive tone for our horow t38p review honest opinion.

First, ensure you have a standard 12-inch rough-in and a nearby power outlet (grounded, within 4 feet). Use the included template to mark the flange position. Install the floor flange and wax ring, then set the toilet on the flange – it’s heavy, so you might need help. Secure with bolts, connect the water supply (standard 1/2-inch fitting), and plug in the power. Turn on the water and check for leaks. Finally, pair the remote (usually automatic – just hold it near the toilet).
Once installed, turn on the toilet using the side panel button. The lid will open automatically when you approach within about 2 feet. Sit down – the seat heats up within seconds. To use the bidet, press the “Rear Wash” or “Front Wash” button on the remote. You can adjust water pressure (5 levels) and water temperature (4 levels) using the remote arrows. For a first-time user, start with the lowest pressure and warmest temperature. This part of our horow t38p review confirms the learning curve is mild.
For everyday use, the auto-open/close lid works flawlessly – it’s a game-changer. To flush, you can wave your hand near the sensor (on the right side) or use the remote. Half-flush for liquid waste, full-flush for solid. The bidet spray is precise and the warm water is instant. We loved the “Massage” mode that alternates pressure. The deodorization fan activates automatically when you sit and runs for a few minutes after.
You can program user presets on the remote for two different users (seat temperature, water temperature, and spray position). The nozzle oscillation feature provides a wider cleanse. To use the Foam Shield, pour the recommended amount of foam solution into the bowl before use – we found it reduces cleaning significantly. Also, you can adjust the sensor range for the lid (short/medium/long) to avoid false triggers.
Every two weeks, we remove the bidet nozzles for cleaning – they are easy to detach and rinse under running water. Wipe the exterior with a damp cloth; avoid abrasive cleaners. Use a soft brush for the bowl. If you use Foam Shield, refill every 2-3 months. The toilet will alert you when the deodorization filter needs replacement (about once a year). For more bathroom care tips, see our shower panel maintenance guide.
If problems persist, HOROW claims lifetime troubleshooting guidance via phone or email.

We installed the HOROW T38P in a master bathroom used by a family of four. We tested over 21 days, tracking flush reliability, bidet comfort, water temperature consistency, and ease of daily operation. We measured power consumption and noted any malfunctions.
We tested the auto-open/close lid while carrying items – it opened reliably. The sensor also worked well in dim lighting. On a few occasions, the lid opened for a cat walking by (sensitivity set to high). Adjusting to low solved that. The bidet spray was comfortable for all family members, including a senior with arthritis who appreciated the heated seat and bidet.
HOROW claims “1000 grams MaP flush” – we confirmed that. They say “instant warm water” – almost instant (2-3 seconds). “Deodorization” works – the fan effectively removes bathroom odors. The “Foam Shield” does reduce sticking, but you need to buy refills. Overall, the toilet delivers on its promises. This horow t38p review verdict is very positive from a performance perspective.
| Feature | HOROW T38P | TOTO C500 | WOODBRIDGE B0950S |
|---|---|---|---|
| Price | $1,299 | $1,599 | $899 |
| MaP Score | 1000g | 800g | 600g |
| Auto Lid | Yes | Yes (deluxe) | No |
| Heated Seat | 4 levels | 3 levels | 1 level |
| Bidet Type | Rear+Front+Oscillating | Rear+Front | Rear+Front |
| Deodorization | Yes | Yes | No |
| Warranty | 1 year (+lifetime support) | 1 year | 1 year |
| Weight | 116 lbs | 95 lbs | 78 lbs |
If you want maximum flush power and a fully automated smart toilet with all the bells and whistles (auto lid, deodorization, warm water) at a price lower than TOTO, the HOROW T38P is ideal. The chair height is also a big plus for accessibility.
If you’re on a tight budget, the Woodbridge B0950S is cheaper but lacks auto lid and has weaker flush. For those who prioritize brand reputation, TOTO offers a more established name, but you pay more for less flush power. If you don’t need an auto lid, consider a separate bidet seat attachment to save even more.
Adjust the lid sensor to “low” if you have pets or kids running near the toilet. It prevents accidental openings and saves power.
Invest in the foam refill – it reduces bowl cleaning frequency by 60% and prevents odors. A bottle lasts 2-3 months for about $15.
Even though the bidet reduces paper use, keep a roll for drying. We recommend soft, septic-safe brands.
Remove and soak nozzles in white vinegar for 20 minutes to prevent mineral buildup. This maintains bidet performance.
The toilet has an energy-saving mode that lowers seat temperature when not in use for extended periods. Use it during vacations.
For optimal bidet spray, ensure your water pressure is between 20-80 psi. Below 20 psi, the spray may be weak.
The toilet is heavy – a rubber mat under the base can prevent tile scratches and dampen vibration during flushing.
The current price of the HOROW T38P is $1,299. At this price point, it sits above budget smart toilets but below high-end models like TOTO or Kohler. Considering the features (1000g flush, auto lid, heated seat, deodorization), it offers solid value. We have seen occasional discounts on Amazon, so it’s worth checking for deals.
HOROW provides a 1-year limited warranty covering defects, plus lifetime troubleshooting guidance. Their customer service responds within 12 hours (we tested via email – received a reply in 4 hours). The return policy is 30 days free returns if you’re not satisfied. Given the large size, ensure you measure your bathroom before ordering.
After three weeks of real-world use, we can confidently say the HOROW T38P lives up to its marketing. The flush power is extraordinary – it easily handles a family of four. The bidet is comfortable and intuitive, and the auto lid adds a touch of luxury. The few downsides (price, separate foam refills, lack of battery backup) are manageable for most users. Our horow t38p review finds that this toilet excels in performance and convenience.
If you’re looking for a smart toilet that combines powerful flushing, full bidet features, and a truly hands-free experience, the HOROW T38P is an excellent choice. It’s especially suited for those who prioritize hygiene, comfort, and water efficiency. Yes, it’s an investment, but after using it, we believe it’s worth it for the right buyer. For the best deal, check the latest price on Amazon.
The HOROW T38P sets a new standard in the midrange smart toilet segment – powerful, luxurious, and practical.
For anyone seeking a premium smart toilet without the TOTO price tag, yes. The 1000g flush and rich feature set justify the $1,299 investment. Over five years, the water and paper savings can offset the initial cost. If you value comfort and hygiene, this toilet pays off in daily satisfaction.
The TOTO C500 costs about $300 more but has a lower flush rating (800g) and fewer seat heat levels. However, TOTO offers a slightly more refined bidet spray pattern and better brand reputation. The HOROW wins on raw flush power and value.
Very low. The remote is intuitive, and the side panel has basic controls. Most features are explained in the manual. Within one day, all our family members used it comfortably. The only tricky part is adjusting the remote pairing, which rarely needs to be done.
You’ll need a power outlet near the toilet (GFCI recommended). The foam refill is optional but recommended. If you want battery backup, purchase the pack separately from HOROW. A good toilet brush and mild cleaner are also helpful.
1-year limited warranty on parts and labor. Lifetime troubleshooting guidance via phone/email. Customer service is responsive – we received replies within hours. Warranty registration is required within 30 days of purchase.
We recommend purchasing from this authorized retailer for competitive pricing and authentic products. Amazon offers fast shipping, easy returns, and often has coupons. You can also check HOROW’s official website for direct deals.
No, a standard 15-amp GFCI outlet is sufficient. The peak draw is around 1200W, and the toilet’s cord is 6 feet long.
If you’re comfortable with basic plumbing (replacing a wax ring, connecting water line), yes. The toilet weighs 116 lbs – you’ll need a helper to lift. Otherwise, hire a plumber (costs $100-200).
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